標(biāo)題: 實(shí)用電話英語(yǔ) [打印本頁(yè)] 作者: 平實(shí)生活 時(shí)間: 2015-12-16 23:21 標(biāo)題: 實(shí)用電話英語(yǔ) 我們先來(lái)看一段對(duì)話,，最普通的電話場(chǎng)景是這樣的：4 S0 B/ i. l( S5 w$ X
" e4 n( K) S8 C! j) C' `Operator: Hello, Frank and Brothers, How can I help you? " d6 y7 c; [9 Y* O8 v: Q! a7 P: ] 6 o8 f2 v* S6 q/ v) h* \. mPeter: This is Peter Jackson. Can I have extension 3421?7 {& H* F( f+ e5 T
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接線員：你好,，F(xiàn)rank and Brothers公司，有什么能為您服務(wù)的,？7 g( o0 E0 L" v! k/ w4 |; V
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皮特：我是皮特·杰克森,，能幫我接分機(jī)3421嗎？ 5 N" P0 `4 Y- g: e0 c/ ~# e7 J/ M) j) q* F# k, A& {
Operator: Certainly, hold on a minute, I'll put you through...; g: E( d2 p2 h& I9 \9 R' U/ A
* ~' V0 w) }& yFrank: Bob Peterson's office, Frank speaking. . {( h9 i# D2 O; \1 X+ O5 s2 m q. ]
接線員：當(dāng)然可以,，請(qǐng)稍等，我?guī)湍油ā?font class="jammer">: A8 y/ r+ o) a4 j! a/ p
/ c. g9 d, ]/ d: P弗蘭克：鮑勃·皮特森辦公室,，我是弗蘭克,。 ]5 c4 d" B- {" w) o: b0 [7 C+ }9 G# O$ M5 C2 V6 N
Peter: This is Peter Jackson calling, is Bob in?8 s7 b4 Y4 f2 y/ W I2 }4 x
8 \, C. Y% p7 AFrank: I'm afraid he's out at the moment. Can I take a message? 7 l/ J" n5 n" l% P/ x2 b7 g! Z c6 U/ q, M0 V F7 X+ a; ?
皮特：我是皮特·杰克森，請(qǐng)問(wèn)鮑勃在嗎,？ 8 [- x) L+ | }4 H4 R( ^+ V! e% _' v+ H# m# O, {7 r5 [$ L
弗蘭克：他這會(huì)出去了,，有什么消息我可以轉(zhuǎn)達(dá)嗎？5 Y6 a5 H7 O, @; U4 k: k, Q* W& `
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.( P$ U2 t; g- c* R
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Frank: Could you repeat the number please?: R6 b1 P/ W" L, d! \* b9 B! N
" X* W0 K4 u% _$ E弗蘭克：您能重復(fù)一遍號(hào)碼嗎？* J6 W& Y3 g. d+ b
) h+ M% R7 w% C4 F1 p% V! LPeter: Yes, that's ****, and this is Peter Jackson.7 f% Z6 P* f8 s- X& d6 K* \
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Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.1 K3 r6 q+ v' L4 h" L
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皮特：好的,，號(hào)碼是****,，我是皮特·杰克森,。9 S, r$ b0 b2 U
" O0 K P( C2 Q! @9 s1 m% C弗蘭克：謝謝你，杰克森先生,，我會(huì)盡快轉(zhuǎn)達(dá)鮑勃的。5 A0 z7 _, _" f8 V; m
4 |0 V: s0 c: v+ \1 W6 b4 ZFrank: Bye. $ p: K' x8 k$ Q* v! t \3 h6 A) ~! v1 `" ~7 f
皮特：謝謝你,，再見(jiàn),。! w- m: g7 @+ V; \% H( M
; X7 e- }4 E: Y7 U弗蘭克：再見(jiàn)。% ~8 u* v3 q1 ~7 B5 X
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相信大家從這通電話中可以了解,，電話口語(yǔ)和我們?nèi)粘Ｉ钪械目谡Z(yǔ)是有不同的,，下面是電話常用的短語(yǔ)和句子。 4 i" P) m9 E- N/ D* T- a1 B8 W6 i5 Z o2 Q8 W% L. A
Introducing yourself 自我介紹 5 Q5 w$ [. [- k* d5 c8 \+ V ' s5 T2 F3 Y r4 y( g [: D# C) CThis is Ken. 5 U2 Y1 J( B b/ g8 z' V * p8 Y* K/ V% aKen speaking ( J) w: l* L. ~7 \% D ( @! p" O( [) u6 W2 mAsking who is on the telephone 詢問(wèn)另一方" M. b8 E) o E2 r/ I
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Excuse me, who is this? 4 e- Q& f) j8 |6 T& F8 p# \ 7 P. j, v3 J- H7 Q' YCan I ask who is calling, please?& q. \: }- `7 b8 U3 g
1 d$ ]; [2 b5 j gAsking for Someone 請(qǐng)某人接電話 - \8 ]' b' U6 p 4 i/ h9 X P( P9 SCan I have extension 321? (extensions are internal numbers at a company)8 q H% g* P8 T$ @2 u8 O @, v. }
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Could I speak to...? (Can I - more informal / May I - more formal)9 i1 w$ |0 d& N' s! Z& ^$ o. K
: P3 @+ J2 [) d" U) sIs Jack in? (informal idiom meaning: Is Jack in the office?3 K+ w8 j: j( l" F* E
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Connecting Someone 連線 - U$ A# [* _9 a$ b+ e; E. v5 Z$ F# ?+ l" ^/ l2 h# U
I'll put you through (put through - phrasal verb meaning 'connect') ! M3 k' V' l) _$ g* _ ; P* Z! ~& h7 K9 ACan you hold the line? Can you hold on a moment?; M* m! ^$ t# i( f' I. m7 ?* K
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How to reply when someone is not available # a( q+ C& Z. d2 V0 V- ~/ S2 B
I'm afraid ... is not available at the moment - E h1 ?1 q3 G 1 |/ F4 `& z$ mThe line is busy... (when the extension requested is being used)' u7 f- S5 O' C/ }9 [& Z/ n
# P: q; X1 n% Z1 J# Z: \, A- \9 {# t5 ]Mr Jackson isn't in... Mr Jackson is out at the moment... & v5 y* Z" `; p6 ^' B! }. R$ }+ Q' j& h" }; l; ?
Taking a Message # m2 {( [5 O" t+ n5 I9 O1 V- W+ t, f3 Q/ G/ M$ X' N
Could (Can, May) I take a message?4 |# n/ Z3 k5 @- _' Q
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Could (Can, May) I tell him who is calling?0 d9 r( z c+ ], d- E$ c' h7 g
' _7 N3 {2 x* w6 E6 EWould you like to leave a message?, `$ |7 E2 o" V8 [* U