實(shí)用電話英語

平實(shí)生活

我們先來看一段對話,，最普通的電話場景是這樣的：

Operator: Hello, Frank and Brothers, How can I help you?

Peter: This is Peter Jackson. Can I have extension 3421?

接線員：你好，F(xiàn)rank and Brothers公司,，有什么能為您服務(wù)的？

皮特：我是皮特·杰克森,，能幫我接分機(jī)3421嗎,？
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Operator: Certainly, hold on a minute, I'll put you through...

Frank: Bob Peterson's office, Frank speaking.
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接線員：當(dāng)然可以，請稍等,，我?guī)湍�接通…�?br /> 9 u4 i+ K8 Y/ U+ n
弗蘭克：鮑勃·皮特森辦公室,，我是弗蘭克。
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Peter: This is Peter Jackson calling, is Bob in?
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+ _6 Y) U3 P2 ~4 {. YFrank: I'm afraid he's out at the moment. Can I take a message?

9 p! d5 E4 z  d. C- W0 _3 w皮特：我是皮特·杰克森,，請問鮑勃在嗎,？
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3 v& ]0 z; h) H- [" ~弗蘭克：他這會出去了，有什么消息我可以轉(zhuǎn)達(dá)嗎,？
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7 h7 a7 j' z9 Q1 `) @" dPeter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.
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0 W& Q* E2 G- K. e8 z, F+ fFrank: Could you repeat the number please?
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皮特：是的,，請讓他給我打電話，號碼是****,，我需要跟他談?wù)勱P(guān)于Nuovo生產(chǎn)線的事情,，這事很急。
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" F& F( h6 t; m. a弗蘭克：您能重復(fù)一遍號碼嗎,？

5 K: A$ d2 F7 WPeter: Yes, that's ****, and this is Peter Jackson.
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: [; E2 ]$ J' Z  ^) bFrank: Thank you Mr Jackson, I'll make sure Bob gets this asap.

皮特：好的,，號碼是****,，我是皮特·杰克森。
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6 i& _1 o' g0 d8 o" v: x. Y弗蘭克：謝謝你,，杰克森先生,，我會盡快轉(zhuǎn)達(dá)鮑勃的。
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; x& ^  X' L7 U! H. i, jPeter: Thanks, bye.
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Frank: Bye.
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7 P  a6 v7 T0 C* `' Y皮特：謝謝你,，再見,。

弗蘭克：再見。
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1 E9 r* }( P: w  B9 K9 p3 {相信大家從這通電話中可以了解,，電話口語和我們?nèi)粘Ｉ�活中的口語是有不同的,，下面是電話常用的短語和句子。

Introducing yourself 自我介紹
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This is Ken.
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0 \( P0 E5 C+ `1 h7 A: `! \Ken speaking
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7 T3 l4 U# H# D! ^Asking who is on the telephone 詢問另一方

, v9 i2 p7 {5 p  zExcuse me, who is this?

0 h+ a) F/ J% F; u- s# \- yCan I ask who is calling, please?

) W7 q' `" q1 C0 ]- [Asking for Someone 請某人接電話

Can I have extension 321? (extensions are internal numbers at a company)
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) V  K0 o8 a3 k& ]* N, }  ?Could I speak to...? (Can I - more informal / May I - more formal)

Is Jack in? (informal idiom meaning: Is Jack in the office?
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% x8 I6 L1 U0 o- ^Connecting Someone 連線
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I'll put you through (put through - phrasal verb meaning 'connect')

Can you hold the line? Can you hold on a moment?

How to reply when someone is not available

I'm afraid ... is not available at the moment
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& m1 W* z$ P3 G5 \; RThe line is busy... (when the extension requested is being used)

5 p7 K9 E" s6 x( [  l7 QMr Jackson isn't in... Mr Jackson is out at the moment...

Taking a Message
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- T& |) J8 G+ jCould (Can, May) I take a message?
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Could (Can, May) I tell him who is calling?

Would you like to leave a message?
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